Frequently Asked Questions

Basic Information

1. Why was a notice issued?

The 44th District Court of Dallas County, Texas, authorized this Notice. You have a right to know about the proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is called Olson v. Oliver Street Dermatology Management LLC d/b/a U.S. Dermatology Partners, Case No. DC-25-12249. It is pending in the 44th District Court of Dallas County, Texas. The person that filed this lawsuit is called the “Plaintiff” (or “Class Representative”) and the company she sued, Oliver Street Dermatology Management LLC d/b/a U.S. Dermatology Partners, is called the “Defendant.”

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2. What is this lawsuit about?

This lawsuit alleges that in June 2024 a criminal third party accessed Defendant’s network, and, certain files that contained Private Information may have been accessed. These files may have contained some combination of personal information such as names, dates of birth, medical record numbers, health insurance information, medical record information, and Social Security numbers.

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3. What is a class action?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are called the “Plaintiffs” or “Class Representatives.” Together, the people included in the class action are called a “Class” or “Class Members.” One court resolves the lawsuit for all Class Members, except for those who opt out from the settlement. In this proposed Settlement, the Class Representative is Tammy Olson. Everyone included in this Action are the Settlement Class Members.

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4. Why is there a settlement?

The Court did not decide whether the Plaintiff or the Defendant are right. Both sides have agreed to a Settlement to avoid the costs and risks of a trial, and to allow the Settlement Class Members to receive benefits from the Settlement. The Plaintiff and their attorneys think the Settlement is best for all Settlement Class Members.

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Who Is In The Settlement?

5. Who is included in the Settlement?

The Court has defined the Settlement Class this way: “Individuals whose Private Information was potentially impacted in the Data Incident, including all those who were sent notice of the Data Incident.”

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6. Are there exceptions to being included?

Yes. Excluded from the Settlement Class are: (1) OSDM and its officers, directors, and related companies; (2) governmental entities; (3) the Judge in this case, and the Judge’s family and staff; and (4) anyone who validly excludes themselves from the Settlement.

If you are not sure whether you are a Class Member, you can ask for free help any time by contacting the Settlement Administrator at:

OSDM Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
(833) 417-4985
info@OSDMDataSettlement.com

You may also view the Settlement Agreement here.

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The Settlement Benefits

7. What does the Settlement provide?

All Settlement Class Members may claim from the following Settlement Benefits:

Credit Monitoring. All Settlement Class Members are eligible to submit a claim for two years of Credit Monitoring by one credit bureau. This benefit comes with $1 million in identity theft insurance, and includes:

  • real time monitoring of your credit file

  • dark web scanning

  • comprehensive public records monitoring

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Lost Time and Documented Out-Of-Pocket Losses. Settlement Class Members who spent time responding to the Data Incident may also claim a payment for Lost Time. Settlement Class Members who have documented losses may also claim one of the payments from Documented Out-of-Pocket Losses.

Lost Time. Settlement Class Members who spent time responding to the Data Incident may claim up to four hours, at $20.00 per hour, for a maximum of $80.00.

You must have spent the time on tasks related to the Data Incident. Some examples include things like:

  • changing your passwords

  • investigating suspicious activity in your accounts

  • researching the Data Incident

You must briefly describe how you spent this time.

Documented Out-of-Pocket Losses:

  • Ordinary Documented Losses. If you incurred actual, documented out-of-pocket expenses due to the Data Incident, you can seek reimbursement for up to $400.00.

    This benefit covers out-of-pocket expenses like:

    • costs for freezing and unfreezing your credit with a credit reporting agency

    • credit monitoring costs incurred on or after mailing of the notice of the Data Incident, through the date of claim submission

    • miscellaneous expenses such as notary, fax, postage, copying, mileage, and long-distance telephone charges

    The losses must have occurred between June 19, 2024, and February 17, 2026.

    This loss must be an actual, documented, and unreimbursed monetary loss that is reasonably related to the Data Incident.

    You need to send proof, like receipts, to show how much you spent or lost. Your personal certifications, declarations, or affidavits do not constitute reasonable documentation to make a valid claim, but you may include that to provide clarification, context, or support for other submitted reasonable documentation showing that your expenses were because of the Data Incident.

    You cannot claim a payment for expenses that have already been reimbursed by a third party.

    OR

  • Identity Fraud Losses. If you lost money because of fraud or identity theft, you can seek reimbursement up to $4,000.00.

    You will need to show that:

    • the loss is an actual, documented, and unreimbursed loss attributable to fraud or identity theft

    • the fraud or identity theft was more likely than not caused by the Data Incident; and

    • the loss was incurred after the date of the Data Incident

    The losses must have occurred between June 19, 2024, and February 17, 2026.

    This loss must be an actual, documented, and unreimbursed monetary loss that is more likely than not caused by the Data Incident.

    You need to send proof, like receipts, to show how much you spent or lost. Your personal certifications, declarations, or affidavits do not constitute reasonable documentation to make a valid claim, but you may include that to provide clarification, context, or support for other submitted reasonable documentation showing that your expenses were because of the Data Incident.

    You cannot claim a payment for expenses that have already been reimbursed by a third party.

If you have questions about these Settlement Benefits, you can ask for free help any time by contacting the Settlement Administrator at:

OSDM Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
(833) 417-4985
info@OSDMDataSettlement.com

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8. What claims am I releasing if I stay in the Class?

If you stay in the Settlement Class, you won’t be able to be part of any other lawsuit against Defendant or the Released Parties related to the Released Claims. The “Releases” section of the Settlement Agreement (Section XI) describes the legal claims that you give up if you remain in the Settlement Class. The Settlement Agreement is available here.

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Submitting a Claim Form for a Settlement Payment

9. How do I submit a claim for a Settlement benefit?

The fastest way to submit your Claim Form is online here. If you prefer, you can download a printable Claim Form here mail it to the Settlement Administrator at:

OSDM Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958

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10. Are there any important Settlement payment deadlines?

If you are submitting a Claim Form online, you must do so by February 17, 2026. If you are submitting a claim by U.S. mail, the completed and signed Claim Form, including supporting documentation, must be postmarked no later than February 17, 2026.

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11. When will the Settlement benefits be issued?

The Court will hold a Final Approval Hearing on April 1, 2026 (see FAQ 18). If the Court approves the Settlement, there may be appeals. We do not know if appeals will be filed, or how long it will take to resolve them if they are filed.

Settlement payments will be distributed if the Court grants final approval, and after any appeals are resolved.

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The Lawyers Representing You

12. Do I have a lawyer in the case?

Yes, the Court has appointed attorneys Jeff Ostrow of Kopelowitz Ostrow P.A. and Joe Kendall of Kendall Law Group, LLP to represent you and other Settlement Class Members (“Class Counsel”).

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13. Should I get my own lawyer?

You will not be charged for Class Counsel’s services. If you want your own lawyer, you may hire one at your expense.

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14. How will Class Counsel be paid?

Class Counsel will ask the Court to approve up to $150,000.00 as reasonable attorneys' fees and costs of litigation. This amount will be separately paid by Defendant.

Class Counsel will also ask for a Service Award of up to $1,500.00 for the Class Representative. The Service Award will be separately paid by Defendant.

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Opting Out from the Settlement

15. How do I opt out of the Settlement?

If you do not want to be part of the Settlement, you must formally exclude yourself from the Settlement. This is called an Opt-Out Request.

If you opt-out, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive any Settlement benefits if you opt-out. However, you will keep any rights you may have to sue Defendant on your own about the legal issues in this case. The deadline to opt-out from the Settlement is February 2, 2026.

To be valid, your Opt-Out Request must have the following information:

  1. the name of the Litigation: Olson v. Oliver Street Dermatology Management LLC d/b/a U.S. Dermatology Partners, Case No. DC-25-12249, pending in the 44th District Court of Dallas County, Texas;

  2. your full name, mailing address, telephone number, and email address;

  3. personal signature; and

  4. the words “Opt-Out Request” or a clear and similar statement that you do not want to participate in the Settlement.

You may only exclude yourself—not any other person.

Mail your Request for Exclusion to the Settlement Administrator at:

OSDM Data Incident Settlement
ATTN: Opt-Out Request
P.O. Box 25226
Santa Ana, CA 92799-9958

Your Request for Exclusion must be postmarked by February 2, 2026.

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Objecting to the Settlement

16. How do I tell the Court if I like or do not like the Settlement?

If you are a Settlement Class Member and do not like part or all of the Settlement, you can object to it. Objecting means telling the Court your reasons for why you think the Court should not approve the Settlement. The Court will consider your views. You cannot object if you have opted-out from the Settlement (see Question 15).

You must provide the following information for the Court to consider your objection:

  1. the name of the Litigation:Olson v. Oliver Street Dermatology Management LLC d/b/a U.S. Dermatology Partners, Case No. DC-25-12249, pending in the 44th District Court of Dallas County, Texas;

  2. your full name, mailing address, telephone number, and email address (if any);

  3. all grounds for the objection, accompanied by any legal support for the objection known to the objector or objector’s counsel;

  4. the number of times the objector has objected to a class action settlement within the five years preceding the date that the objector files the objection, the caption of each case in which the objector has made such objection, and a copy of any orders related to or ruling upon the objector’s prior objections that were issued by the trial and appellate courts in each listed case;

  5. the identity of all counsel who represent the objector, including any former or current counsel who may be entitled to compensation for any reason related to the objection to the Settlement and/or Application for Attorneys’ Fees, Costs, and Service Award;

  6. the number of times in which the objector’s counsel and/or counsel’s law firm have objected to a class action settlement within the five years preceding the date of the filed objection, the caption of each case in which counsel or the firm has made such objection and a copy of any orders related to or ruling upon counsel’s or the counsel’s law firm’s prior objections that were issued by the trial and appellate courts in each listed case in which the objector’s counsel and/or counsel’s law firm have objected to a class action settlement within the preceding five years;

  7. the identity of all counsel (if any) representing the objector, and whether they will appear at the Final Approval Hearing ;

  8. a list of all persons who will be called to testify at the Final Approval Hearing in support of the objection (if any);

  9. a statement confirming whether the objector intends to personally appear and/or testify at the Final Approval Hearing; and

  10. your signature (if you have hired your own attorney, their signature is not sufficient).

For your objection to be considered, it must meet each of these requirements.

To be considered by the Court, you must file your complete objection with the Clerk of Court by February 2, 2026. You must also send a copy of the objection by U.S. Mail to the Settlement Administrator, Class Counsel, and Defendant’s Counsel.

Clerk of the Court

Settlement Administrator

Dallas County Clerk of the Court
George L. Allen, Sr. Courts Building
600 Commerce St.
Dallas, TX 75202

OSDM Data Incident Settlement
ATTN: Objections
P.O. Box 25226
Santa Ana, CA 92799-9958

Class Counsel

Counsel for Defendants

Jeff Ostrow
Kopelowitz Ostrow P.A.
1 West Las Olas Blvd., Ste. 500
Fort Lauderdale, FL 33301

Joe Kendall
Kendall Law Group, PLLC
3811 Turtle Creek Blvd., Ste. 825
Dallas, Texas 75219

Christoper A. Wiech
Baker & Hostetler LLP
1170 Peachstree St., Ste. 2400
Atlanta, GA 30309

Cornelia Brandfield-Harvey
Baker & Hostetler LLP
999 3rd Ave., Ste. 3900
Seattle, WA 98104

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17. What is the difference between objecting and excluding?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not opt-out from the Settlement. Opting out from the Settlement is stating to the Court that you do not want to be part of the Settlement. If you opt-out of the Settlement, you cannot object to it because the Settlement no longer affects you.

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The Court’s Final Approval Hearing

18. When is the Court’s Final Approval Hearing?

The Court will hold a final approval on April 1, 2026, at 9:00 a.m. Central Time, in the 44th District Court of Dallas County, Texas, at 600 Commerce Street, New Tower, Dallas, TX 75202, or by telephonic or other virtual means.

At the Final Approval Hearing, the Court will decide whether to approve the Settlement. The court will also decide Class Counsel’s request for an attorneys’ fees and costs award and the request for a Service Award to the Class Representative. The Court will also consider any timely objections to the Settlement.

If you are a Class Member, you or your lawyer may ask permission to speak at the hearing at your own cost (see FAQ 16).

The date and time of this hearing may change without further notice. Please check this Settlement Website for updates.

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19. Do I have to come to the Final Approval Hearing?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish, but you do not have to.

If you file an objection, you do not have to come to the Final Approval Hearing to talk about it; the Court will consider it as long as it was filed on time. You may also pay your own lawyer to attend, but you do not have to.

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If I Do Nothing

20. What happens if I do nothing at all?

If you do nothing, you will not receive a benefit from this Settlement. You will also give up the rights described in FAQ 8.

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Getting More Information

21. How do I get more information?

This website and the Notice are a summary of the proposed Settlement. The full Settlement Agreement and other related documents are available on the Important Documents page.

If you have additional questions, you can ask for free help any time by contacting the Settlement Administrator at:

OSDM Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
(833) 417-4985
info@OSDMDataSettlement.com

You can obtain copies of publicly filed documents by visiting the office of the Dallas County Clerk of the Court, George L. Allen, Sr. Courts Building, 600 Commerce Street, Dallas, TX 75202.

Do not contact the Court or Clerk of Court regarding this Settlement.

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